Aosom is seeking a customer-focused business athlete to coordinate the success of consumer products. The Product Coordinator will drive revenue growth by advising on product selection and optimizing product performance. Working with dedicated teams in marketing, customer service, and logistics, the Product Coordinator is driving the pursuit of excellent business results from success in customer satisfaction. Research is a constant. Expect to use your skills in analysis, creative thinking, reporting, and guidance to build extraordinary customer experiences with our products.

Responsible for developing and maintaining a profitable collection of products that shoppers love. Advise on selection of catalog items, product design, product quality, and product regulatory compliance. Deliver careful informed research, follow up action, and outreach to aid the health of the catalog. Interface with Marketing and Supply Chain departments to attain sales goals.
 

Essential Functions:

• Completes tasks to achieve daily, weekly, monthly, and annual company goals through collaboration and direction from the Product Manager. Closely aligns decisions, behavior and strategy to the Mission, Vision and Core Values of the company.
• Ensures optimal customer experience by collecting and analyzing info on shopper preference, consumer demand, and price.
• Quickly identify trends in product performance, whether positive or negative. Discern customer motivation for returns and negativity.
• Coordinates with Product Dept Manager to develop, review, update and implement business strategic planning to ensure optimal performance levels of new product identification & viability, expansion of current product lines, product legal compliance, identification & improvement of product quality issues, coordination of product launches, product catalog quality, inventory quantity sufficient to meet company sales goals, inventory turn, margins and other product team operating functions.
• Creates and responds to analyses of product performance impacts, activities, costs, forecast, failures, liabilities, and any such relevant data in timely fashion with relevant managers and action takers.
• Stays abreast of industry trends and technologies. Plans and integrate into department/team’s operations to stay relevant, competitive and improve operational efficiencies.
• Travels via automobile, train, or aircraft domestically. Travel may be up to 2 times a year; duration may be from 2 days up to 4 days.

Education and Experience:

• 4-year college degree from an accredited university in business/marketing or related field of study; or equivalent combination of education and experience.
• 2+ years’ experience in above Essential Duties with a preference in the ecommerce industry.
• Experience coordinating with ecommerce channels

What we offer:

• A competitive salary and monthly bonus structure
• Time off benefits
• 401k Plan with a 4% employer match
• Company subsidized Medical, Dental and Vision
• Company Paid Life Insurance, AD&D, Short Term and Long Term Disability
• Paid Holidays
• Flexible Spending Account opportunity
• Employee assistance program
• Company celebrations that occur throughout the year

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