eCommerce Website Operations Coordinator
Summary
Title: | eCommerce Website Operations Coordinator |
---|---|
ID: | 1112 |
Department: | Marketing |
Description
Aosom is a leader in outdoor equipment, home goods, pet supplies and more. We are a successful eCommerce company that has planned growth throughout United States over the next 5 years. Our business is projected to grow 35% year over year. Currently, our growth is outpacing our projections. Would you like an opportunity to grow with us?
This position will primarily be a multi-function role, with primary responsibilities focused on daily ecommerce operations, digital content / product information, advertising, and partner/supplier relationship management for our website Aosom.com. This position will require a person with excellent proactive problem-solving, sound judgement and communication skills, and initiative to work independently in a detail-oriented environment. This role's prime candidate should be tech/internet savvy, extremely detail and process-oriented, with stellar follow-up skills. They will be someone who enjoys learning and is not afraid to tackle new projects.
What you will do:
What we offer:
Aosom participates in E-Verify
This position will primarily be a multi-function role, with primary responsibilities focused on daily ecommerce operations, digital content / product information, advertising, and partner/supplier relationship management for our website Aosom.com. This position will require a person with excellent proactive problem-solving, sound judgement and communication skills, and initiative to work independently in a detail-oriented environment. This role's prime candidate should be tech/internet savvy, extremely detail and process-oriented, with stellar follow-up skills. They will be someone who enjoys learning and is not afraid to tackle new projects.
What you will do:
- Monitor, troubleshoot, and resolve order processing issues
- Listing and updating products on our website
- Maintaining and updating product data feeds
- Create ads and assist with advertising management, reporting
- Communicating with our business partners / vendors
- User experience and conversion optimization projects
- Monitor, analyze, and take action to improve performance trends, ratings, and reviews
- Collaborate to develop and implement strategic plans enabling successful launch of new products and features on Aosom.com, and execute digital components of integrated marketing plans
- Compile and analyze sales trends and marketing performance in comparison with competitive landscape and provide strategic recommendations
- Effectively communicate status updates on projects, and resolve project issues and escalations by presenting solutions and acknowledging roadblocks
- Positive and collaborative attitude, enthusiasm for learning and tackling new projects
- Excellent English speaking and communication skills, for collaboration with internal teammates and external business partners/customers
- Strong attention to detail, thoroughness, and the ability to analyze information quickly and present findings in a professional manner
- Intermediate or stronger computer literacy skills, including Microsoft Office – advanced Excel skills preferred
- Must be proactive and highly organized with excellent time management skills and a desire to learn
- Skills/experience with digital advertising, analytics, and report building are a plus
- Computer science skills/experience are a plus, especially as applicable to a) front-end web design and b) product data manipulation / transformation
- 4-year college degree from an accredited university in marketing, business, or related field of study; or equivalent combination of education and/or ecommerce marketing experience
- 1+ year of previous applicable ecommerce work experience
What we offer:
- A competitive salary and monthly bonus structure
- Time off benefits to help you strike a healthy work/life integration
- 401k Plan with a 4% employer match
- Company subsidized Medical, Dental and Vision
- Company Paid Life Insurance, AD&D, Short Term and Long Term Disability
- Paid Holidays
- Flexible Spending Account opportunity
- Employee discount on products
- Company celebrations that occur throughout the year
Aosom participates in E-Verify
This opening is closed and is no longer accepting applications